Several telecommunications companies, including AT&T, Verizon, and others, recently experienced an unprecedented cyberattack. The attack, labeled “Salt Typhoon” by Microsoft, is one of the largest in U.S. history. The hackers were and, in some cases,... Read More
Who Is a Business Associate? The concept of who is a business associate is a common area of confusion but doesn’t have to be.  To define who is a business associate, simply ask three questions. Does the individual or group have access to patient information? Do they... Read More
There are 3 options when it comes to responding to online reviews: Don’t respond at all – The safest, but not always practical Respond in a completely generic way, – The office must be VERY careful not to confirm any patient details or even that the... Read More
Once again, PCS is getting calls from clients about certain companies providing inaccurate information regarding the Federal HIPAA program. These “sales/scare” tactics are unfortunately nothing new. If you are contacted by companies and their high-pressure... Read More
The Department of Health and Human Services Office for Civil Rights recently issued updated comments regarding HIPAA-compliant patient communication. Patient communication and protection of health information have been significant areas of attention in the past two... Read More
Outsourcing certain practice operations is nothing new. Remote billing services have been around for a long time. Novel companies are offering programs where remote individuals, typically outside the US borders, can assist with a variety of practice operations –... Read More