INDUSTRY INSIGHTS

Here you will find answers to frequently asked questions
and recent articles we have written.

Categories

The Corporate Transparency Act

The Corporate Transparency Act

The Corporate Transparency Act went into effect in January of 2024, and may require your practice to report information about ownership to the government. What is the Corporate Transparency Act? Enacted in 2021, the CTA aims to combat illicit activity including tax...

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Importance of Auditing Your Medical Records

Importance of Auditing Your Medical Records

Routine medical record audits serve three important functions: They provide a check-up on documentation and billing patterns. Problematic compliance can be identified and corrected through training before a real audit happens and a large refund is demanded. They can...

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Business Associate Agreements

Business Associate Agreements

Who Is a Business Associate? The concept of who is a business associate is a common area of confusion but doesn’t have to be.  To define who is a business associate, simply ask three questions. Does the individual or group have access to patient information? Do they...

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MIPS 2024 Update

MIPS 2024 Update

Not many providers understand MIPS and few ODs chose to participate in MIPS, but we do get questions about it frequently. If you are wondering how it applies to you, this article should help. Does MIPS apply to you? MIPS does apply to optometrist who bill Medicare and...

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ADA compliance checklist for websites

ADA compliance checklist for websites Step 1: Read the law documentation Step 2: All media files and maps should have an “alt” tag Step 3: All your online forms should have descriptive html tags Step 4: All hyperlinks should have a descriptive anchor text Step 5: All...

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ADA Website Compliance

ADA Website Compliance

Many of our clients are asking about the new ADA website regulations, and while there are no new "regulations", there were some recently updated "Web Content Accessibility Guidelines". In this article we will explain what that means for you as an optometrist and...

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PCI Compliance

PCI Compliance

We get questions fairly regularly about PCI compliance and what it means for the practice. In this article we will give a brief overview of what it means for the practice. What is PCI Compliance? PCI compliance, or payment card industry compliance, refers to a set of...

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How to deal with Online Reviews

There are 3 options when it comes to responding to online reviews: Don’t respond at all -  The safest, but not always practical Respond in a completely generic way, - The office must be VERY careful not to confirm any patient details or even that the poster is a...

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Employee Terminations – Parting Is Such Sweet Sorrow

Employee Terminations – Parting Is Such Sweet Sorrow

As a compliance company specializing in human resource management, employee termination problems are a weekly issue – at a minimum.  Like many issues in HR, the rules can be very complex and often don’t even follow common sense. To start, let’s clarify that the...

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How and when do you “fire” a patient

How and when do you “fire” a patient

Unfortunately, if you see patients, you will encounter difficult and or rude ones. Good customer service skills will usually help you deal with almost all of them but occasionally a situation will arise where you need to "fire" a patient. While Dr. DeLoach and I have...

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Once Again….New I-9 Form Regulations

Once Again….New I-9 Form Regulations

Here we go again.  Over the past two years USACIS has issued proposed or impending changes to the I-9 system of employee verification. Most of these were recalled.  Now we have another somewhat last-minute change in the I-9 system that WILL go into effect. In general,...

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HIPAA Scare Tactics on the Rise

HIPAA Scare Tactics on the Rise

Once again, PCS is getting calls from clients about certain companies providing inaccurate information regarding the Federal HIPAA program. These "sales/scare" tactics are unfortunately nothing new. If you are contacted by companies and their high-pressure sales...

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USCDI and The CURES Act, What You Need to Know

USCDI and The CURES Act, What You Need to Know

USCDI, MIPS, QPP, CURES, CDS…it can all be quite confusing, but let’s try to simplify it: USCDI stands for United States Core Data for Interoperability (USCDI) and it is just a way to standardize information in an EHR system so it can be shared with others (kind of...

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Pregnant Workers Fairness Act (PWFA)

Pregnant Workers Fairness Act (PWFA)

Congress has passed a law regarding pregnant workers that will go into effect June 27, 2023.  While short notice, an explanation will show that the impact of this law is not as far-reaching as some blogs and HR “specialists” have reported. What Does The Law Say? The...

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Common Audit Triggers and How To Avoid Them

Common Audit Triggers and How To Avoid Them

Unfortunately, too much of the billing and coding education in healthcare focuses on gaming the system to get the most out of insurers. This has led significant fraud waste and abuse in healthcare. In fact, the Department of Justice estimates it may be as much as $100...

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Handling suspected substance abuse in the office

Recently PCS was contacted by 2 unrelated practices dealing with potential substance abuse issues. Our advice to them could be helpful in general. The first step is to make sure that there is evidence to take additional steps. Doctors/managers should carefully monitor...

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Update on Mask Requirements in US Healthcare

Update on Mask Requirements in US Healthcare

While most feel the pandemic has subsided, there are still mounting cases of COVID and other SARS-related cases throughout the US. OSHA has eliminated most all COVID-specific regulations, reverting to standard infection control principles that have always been in...

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