INDUSTRY INSIGHTS

Here you will find answers to frequently asked questions
and recent articles we have written.

Categories

UPDATE ON EMPLOYEE CLASSIFICATION

UPDATE ON EMPLOYEE CLASSIFICATION

Washington and many states are increasing oversight and investigation into employee misclassification – predominantly employees being paid inappropriately on a salaried basis.  For years, PCS has encouraged our colleagues to weigh the significant consequences of...

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FTC Effectively Bans All Non-Competes

FTC Effectively Bans All Non-Competes

As PCS has been stating for over a year, the implementation of an FTC rule banning most all non-competes was imminent – and now has happened.  Although sweeping in its scope and seemingly non-existent exemptions, the 570-page rule is still very complex. While some...

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Update on Federal Pregnant Works Fairness Act

Update on Federal Pregnant Works Fairness Act

The Pregnant Workers Fairness Act was signed into law by President Biden in December 2022, and the law went into effect in June 2023.  The law requires all employers to provide reasonable accommodation to all employees for pregnancy and related complications as long...

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Removing Reviews from Google

Removing Reviews from Google

Sometimes a review may be inappropriate, or you may disagree with it. You can ask Google to remove or delete an inappropriate review from your Business Profile and in certain circumstances, Google can remove reviews that violate Google's policies. You can read...

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The Corporate Transparency Act

The Corporate Transparency Act

The Corporate Transparency Act went into effect in January of 2024, and may require your practice to report information about ownership to the government. *** Update March 22, 2024 *** On March 1, 2024, the U.S. District Court, N.D. of Alabama declared the act...

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Importance of Auditing Your Medical Records

Importance of Auditing Your Medical Records

Routine medical record audits serve three important functions: They provide a check-up on documentation and billing patterns. Problematic compliance can be identified and corrected through training before a real audit happens and a large refund is demanded. They can...

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Business Associate Agreements

Business Associate Agreements

Who Is a Business Associate? The concept of who is a business associate is a common area of confusion but doesn’t have to be.  To define who is a business associate, simply ask three questions. Does the individual or group have access to patient information? Do they...

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MIPS 2024 Update

MIPS 2024 Update

Not many providers understand MIPS and few ODs chose to participate in MIPS, but we do get questions about it frequently. If you are wondering how it applies to you, this article should help. Does MIPS apply to you? MIPS does apply to optometrist who bill Medicare and...

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ADA compliance checklist for websites

ADA compliance checklist for websites Step 1: Read the law documentation Step 2: All media files and maps should have an “alt” tag Step 3: All your online forms should have descriptive html tags Step 4: All hyperlinks should have a descriptive anchor text Step 5: All...

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ADA Website Compliance

ADA Website Compliance

Many of our clients are asking about the new ADA website regulations, and while there are no new "regulations", there were some recently updated "Web Content Accessibility Guidelines". In this article we will explain what that means for you as an optometrist and...

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PCI Compliance

PCI Compliance

We get questions fairly regularly about PCI compliance and what it means for the practice. In this article we will give a brief overview of what it means for the practice. What is PCI Compliance? PCI compliance, or payment card industry compliance, refers to a set of...

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How to deal with Online Reviews

How to deal with Online Reviews

There are 3 options when it comes to responding to online reviews: Don’t respond at all -  The safest, but not always practical Respond in a completely generic way, - The office must be VERY careful not to confirm any patient details or even that the poster is a...

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Employee Terminations – Parting Is Such Sweet Sorrow

Employee Terminations – Parting Is Such Sweet Sorrow

As a compliance company specializing in human resource management, employee termination problems are a weekly issue – at a minimum.  Like many issues in HR, the rules can be very complex and often don’t even follow common sense. To start, let’s clarify that the...

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How and when do you “fire” a patient

How and when do you “fire” a patient

Unfortunately, if you see patients, you will encounter difficult and or rude ones. Good customer service skills will usually help you deal with almost all of them but occasionally a situation will arise where you need to "fire" a patient. While Dr. DeLoach and I have...

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Once Again….New I-9 Form Regulations

Once Again….New I-9 Form Regulations

Here we go again.  Over the past two years USACIS has issued proposed or impending changes to the I-9 system of employee verification. Most of these were recalled.  Now we have another somewhat last-minute change in the I-9 system that WILL go into effect. In general,...

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HIPAA Scare Tactics on the Rise

HIPAA Scare Tactics on the Rise

Once again, PCS is getting calls from clients about certain companies providing inaccurate information regarding the Federal HIPAA program. These "sales/scare" tactics are unfortunately nothing new. If you are contacted by companies and their high-pressure sales...

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